Terms of Service
Effective Date: 01.11.2024
Welcome to Droply Digital - FZCO. By purchasing services from our website, you agree to the following terms and conditions. Please read these terms carefully before proceeding with your order.
1. Services Offered
Droply Digital provides the following services:
Website Design (including hosting and domain)
Social Media Marketing (organic and paid)
Brand Kits for Websites
Descriptions and scope of each service are detailed on the service pages. Customizations or additional features may incur extra charges, which will be communicated prior to execution.
2. Payment Terms
All prices are listed in USD ($) for reference but are fixed and payable in AED (United Arab Emirates Dirham). The AED prices are clearly stated during checkout and remain consistent.
All payments are processed securely via Stripe.
Full payment is required at the time of purchase unless otherwise agreed in writing.
Prices are inclusive/exclusive of applicable taxes (depending on your location).
3. Cancellations and Refunds
Cancellation requests must be submitted within 24 hours of purchase for a full refund, provided work has not commenced.
Once a project has started, refunds will not be issued.
For ongoing services like hosting or paid ads, a 30-day notice is required for termination.
4. Delivery Timelines
Estimated delivery times will be communicated during the project initiation phase. Delays due to incomplete client inputs or unforeseen circumstances may extend timelines.
5. Client Responsibilities
You agree to provide accurate and complete information required to complete the project.
You must adhere to third-party platform policies (e.g., social media platforms or hosting providers).
6. Intellectual Property
Droply Digital - FZCO retains the copyright to designs until full payment is received.
Clients receive a non-exclusive, royalty-free license to use delivered content for their intended purpose.
7. Liability
Droply Digital is not responsible for losses due to third-party platform issues, hosting outages, or marketing outcomes.
Services are provided "as is" without warranties of any kind unless expressly stated.
8. Dispute Resolution
Any disputes will first be addressed through amicable negotiation.
If unresolved, disputes shall be governed by the laws of Dubai, United Arab Emirates.
9. Modifications
Droply Digital - FZCO reserves the right to update these terms at any time. Continued use of services implies acceptance of changes.